Interview Guides

Chally encourages clients to consider balanced multi-phase systems for the most effective candidate selection results. We recommend the "30-30-30-10 Rule" be followed:

• 30% of a final selection should be based on assessment results
• 30% on background information and reference checks
• 30% based on interview results
• 10% on perceived fit with the company's culture.

To assist clients in implementing a structured, scorable interview process, Chally builds tailored interview guideline manuals that include:

• The basic methodology to conduct effective interviews
• The relevant questions to ask for a given position
• A guide to score answers

In addition, Chally can provide training for hiring personnel, such as managers and Human Resources staff, at the client's site.

A Typical Table of Contents -
Chally Interview Guide

How to Use This Guide

Interviewing as Part of a Selection System

One, Review the Critical Criteria for Sales Representative

• Review the Job Expectations
• Review the Critical Success Skills

Two, Define the Hiring Process

• The Most Economical Process
• The Most Objective Process

Three, Prepare for the Interview Sessions

• Review the Interviewing Methods Available
• Establish an Interview Team
• Decide What Company Information to Give Each Candidate
• Look at Ways to Make Interviews More Effective
• Practical Tips of Excellent Interviewers
• What to Avoid During Interviews
• Common Mistakes of Interviewing

Conducting In-Depth Interviews

• The Cone Approach
• Using the Cone Questions Developed for Sales Representative
• Cone Questions for Sales Representative

Conducting Follow-Up Interviews

How to Integrate Interview Impressions and Objective Testing Data That May Conflict

Appendices

• Alternate Cone Questions for Sales Representative
• How to Get Valid Information in a Background Check
• Practical Tips of Excellent Interviewers